At Tailored Wood, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
This privacy policy outlines how we collect, use, disclose, and safeguard your personal information, whether you visit our website, interact with us online, or engage with our services in any other way.
Information We Collect
We may collect personal information from you in various ways, including:
- Information you provide to us directly, such as your name, contact details, email address, postal address, and payment information when you place an order or communicate with us.
- Information collected automatically through our website, such as your IP address, browsing actions, and patterns.
- Information collected from third-party sources, such as our business partners and service providers.
Use of Information
We may use the information we collect for various purposes, including:
- Processing and fulfilling orders for our products and services.
- Communicating with you about your orders, inquiries, and requests.
- Providing customer support and resolving issues.
- Improving our products, services, and website functionality.
- Conducting marketing and promotional activities, with your consent where required by law.
- Complying with legal obligations and protecting our rights and interests.
Sharing of Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in operating our business and providing our services, such as payment processors, shipping companies, and IT service providers.
- With our business partners and affiliates for marketing and promotional purposes, with your consent where required.
- When required by law or in response to legal process, such as a court order or government inquiry.
- In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information, as well as the right to object to or restrict certain processing activities. You may also have the right to withdraw your consent to processing, where applicable.
Children’s Privacy
Our products and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Tailored Wood Ltd
Unit 17 Whaddon Business Park
SP5 3HF
United Kingdom
Effective Date: 18/03/2024
By using our website or engaging with our services, you consent to the terms of this Privacy Policy.