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Sash Windows Restoration Salisbury by Tailored Wood Bowden

Restoring Box Sash Windows in the heart of Salisbury

Box Sash Windows Case Study


Mrs G is a proud homeowner residing in the heart of Salisbury, in a grand and beautiful Victorian property. With a keen eye for preserving the historical integrity of her home while enhancing its functionality, Mrs G sought a solution to improve the energy efficiency and aesthetic appeal of her residence.

The Challenge

Mrs G faced the challenge of restoring 15 box sash windows in her Victorian property to improve energy efficiency and maintain historical authenticity. She approached Tailored Wood, renowned for their expertise in bespoke window restoration solutions, to address her specific needs.

Our Approach

Tailored Wood adopts a meticulous approach to window restoration, understanding the unique requirements of each project. After a thorough survey of Mrs G windows, the team proposed a solution that involved refurbishing the existing box sash frames and manufacturing replacement like-for-like sashes. These new sashes would incorporate draft proofing and Heritage slimline double-glazed units, providing Mrs G with enhanced acoustic and thermal benefits while preserving the aesthetic charm of her Victorian windows.

During the restoration process, Tailored Wood’s dedicated installer made a crucial discovery of hidden rot within one of Mrs G’s box frames. Unfortunately the rot discovered was beyond the point of economical repair and the operations team swiftly devised an alternative solution. Leveraging their in-house workshop capabilities, Tailored Wood reverse-engineered a new box frame to seamlessly fit both the aperture and the replacement sashes already manufactured. This demonstrated the company’s flexibility and commitment to delivering tailored solutions, even in unexpected circumstances.

Key Achievements

  • Enhanced Energy Efficiency: By incorporating draft proofing and slimline double-glazed units into the replacement sashes, Tailored Wood significantly improved the energy efficiency of Mrs G windows, contributing to reduced energy consumption and lower utility bills.
  • Historical Preservation: Despite the need for replacement components, Tailored Wood ensured that Mrs G Victorian property retained its historical authenticity. The meticulous craftsmanship and attention to detail in replicating the original box frames maintained the charm and character of the windows.
  • Seamless Execution: Despite the unforeseen challenge of hidden rot, Tailored Wood executed the restoration project with minimal disruption. The ability to manufacture bespoke joinery pieces in-house enabled a swift resolution without compromising quality or timeline.
  • Cost-Effective Solution: By refurbishing existing frames and strategically replacing components, Tailored Wood provided the client with a cost-effective solution that maximised energy efficiency gains while minimizing overall project expenses.


Tailored Wood’s restoration of the box sash windows exemplifies the company’s commitment to excellence and customer satisfaction. Through innovative solutions, meticulous craftsmanship, and a dedication to preserving historical integrity, Tailored Wood exceeded Mrs G’s expectations, delivering both functional and aesthetic enhancements to her Victorian property.

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    What People Say...

    Recently used Tailored Wood and I’d like to say they helped with everything from the survey and design, dealing with specifications required by the council (conservation area) to the communication, administration staff and the fitting, all was amazing! The fitter was so efficient, cleaned up, took all old windows away! I could not have received better service. Highly recommended. Thank you Tailored Wood.

    Julie Sampson

    Sash Windows Replacement | Portchester

    We needed restoration work as well as complete replacements for some sash windows, and I have to say I now can’t tell which is which. Many of the period details had been removed from the building by previous owners but with the help of Joel and his team we managed to restore the soul of my home. From start to finish such care and attention goes into their work it was a joy to work with them.

    Zoe Butterworth

    Box Sash & Casement Windows, Door Set | Ringwood, Hampshire

    I cannot recommend Tailored Wood highly enough. Really good local business with highly motivated staff. Not only superb craftsmen but also keen to renovate rather than replace where ever possible. Always on time, kept mess to a minimum and fantastic after sale service on any snags. If you are considering any door or window projects I would always include these guys in your round of quotes.

    Malcolm Lee

    Sash Windows Restoration & Replacement | St Cross, Winchester

    WOW! Joel & his team completely transformed our rotting single glazed windows in our period terrace home. Using a combination of refurbishment and new windows we now have beautiful wooden sash double glazed windows entirely in keeping with the property. Joel’s attention to detail, great communication throughout the project, and thorough cleaning down each day made it a whole lot less stressful than we’d anticipated. Joel & his team were an absolute pleasure to work with and have in our home, we would highly recommend them.

    Amy Elizabeth Austin

    Sash Windows Refurbishment & Replacement

    We are absolutely delighted with our new hardwood sash windows! They are so beautiful and we are so pleased to have been able to retain as much of the original wood as possible. They look exactly like the originals and it is almost impossible to see they are double-glazed. We are so glad we did not go for the more expensive PVC wood imitations. Excellent skilful fitter too.

    Lysbeth Sleath

    Sash Windows Restoration & Replacement | St Cross, Winchester

    After meeting with Joel, his personable approach, and excellent advice and ideas, were our reasons for choosing Joel and his team to make and fit our windows. The windows have transformed the front of our house. The craftsmanship is excellent and the attention to detail regarding decorating and finish is second to none. The after-service was excellent.

    We’re now getting Joel and his team back to install a skylight. Thank you to Tailored Wood. Highly recommended.

    Steve Misselbrook

    Roof light double glazed unit replacement